1. Booking & Reservation
A deposit of 20% is required to secure your booking. The remaining balance must be paid upon arrival before the trek begins.
2. Cancellations & Refunds
Cancellations made up to 14 days before the trek will receive a full refund of the deposit. Cancellations made less than 14 days prior are non-refundable.
3. Health & Fitness
Trekking Mount Rinjani requires a good level of physical fitness. Anyone with a history of severe asthma, heart conditions, or pregnancy is strictly prohibited from climbing.
4. Insurance
We provide basic National Park insurance, but we highly recommend that all clients purchase comprehensive personal travel insurance that covers high-altitude trekking.