How can we help?

We recommend bringing comfortable clothing, suitable footwear, sunscreen, a hat, sunglasses, personal toiletries, a reusable water bottle, personal medication, and a small daypack. For outdoor activities, it is also a good idea to bring a rain jacket, a waterproof bag for valuables, and a camera or action camera.

Transportation depends on the package you choose. Some packages include hotel pick-up and drop-off, while others only include transportation during the tour. Please check the Included section of your selected package or contact us before booking if you need transportation arrangements.

Yes. Solo travelers are welcome to join our trips. Depending on the package, you may join a shared group with other travelers or choose a private trip for a more personalized experience. Shared trips are also a great opportunity to meet fellow travelers.

Safety is our top priority. If weather or sea conditions become unsafe, the itinerary may be adjusted, delayed, or canceled based on the recommendations of our guides, boat crew, or local authorities. If an activity cannot proceed due to safety reasons, we will discuss the available options with you according to the applicable booking policy.

Yes. Private trips and customized itineraries may be available depending on the destination, availability, and group size. You can contact us before booking to discuss your preferred travel dates, destinations, activities, accommodation, transportation, and other special requests.

It is highly recommended to book your Mount Rinjani trek at least 2 to 4 weeks in advance, especially during the peak season. Booking early helps ensure availability and allows your trekking operator to arrange the necessary permits, guides, porters, accommodation, and transportation.

The best time to climb Mount Rinjani is generally during the dry season, from April to November. During this period, the weather is usually more favorable, the trails are safer, and visibility is better for enjoying the spectacular views.

Important Note: Mount Rinjani National Park may be closed during certain periods due to weather conditions, safety considerations, or park regulations. Always check the latest official information before planning your trek.

Mount Rinjani is considered a challenging trek and requires a good level of physical fitness. The summit section is particularly demanding because of the steep terrain, high altitude, and loose volcanic sand.

Proper preparation, regular exercise, sufficient rest, and following your guide's instructions are strongly recommended.

No. If you book a trekking package, the trekking operator will generally provide essential camping equipment such as tents, sleeping bags, mattresses, and cooking equipment. Meals and drinking water are also normally provided during the trek.

You only need to bring your personal belongings, appropriate clothing, hiking shoes, a headlamp, personal medication, toiletries, and other essential items.

Before starting your trek, you should prepare appropriate hiking shoes, comfortable outdoor clothing, warm clothes, a rain jacket, headlamp, personal medicine, sunscreen, toiletries, and a small backpack.

It is also important to maintain good physical fitness before the trek because Mount Rinjani involves long hiking hours and steep sections.

Yes, beginners can climb Mount Rinjani, provided they have a good level of physical fitness and prepare properly. However, the trek is physically demanding and should not be underestimated.

For first-time hikers, choosing a suitable trekking itinerary and hiking with an experienced guide is highly recommended.

Depending on the package you choose, inclusions may consist of trekking permits, professional guides, porters, camping equipment, meals, drinking water, transportation, and accommodation before or after the trek.

The exact inclusions vary between packages, so we recommend checking the package details before making your booking.

Your safety is always the priority. If weather conditions become dangerous, the trekking guide may modify the itinerary, delay the trek, or stop the trek temporarily based on safety considerations and instructions from the relevant authorities.

Weather conditions in the mountains can change quickly, so trekkers should always follow the instructions of their guide.